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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Aerial Drone Surveys T and C's

Drone Hawk – Terms and Conditions

  • Scope of Service:
    Drone Hawk provides aerial drone surveys and inspections as outlined in your quotation. We may adjust plans on the day if safety, access, or legal constraints arise.

  • Weather Conditions:
    Flights depend on suitable weather. High winds, rain, fog, or poor visibility may result in rescheduling. We’ll give as much notice as possible, but same-day changes may be needed. No charges apply for weather-related delays.

  • Access and Permissions:
    Clients must ensure access to the site and obtain any necessary permissions for flying over or near third-party land. Flights may be postponed or cancelled if access or permission is not secured.

  • Legal Compliance:
    All operations comply with Civil Aviation Authority (CAA) regulations. Flights will only proceed if all legal flight requirements are met.

  • Safety First:
    Drone Hawk reserves the right to stop or cancel any flight if safety is compromised. No one should approach or interfere with drone operations during flight.

  • Insurance and Liability:
    We hold public liability insurance for commercial drone use. While we operate with care and professionalism, we are not liable for indirect or consequential losses due to cancellations, delays, or interpretation of data.

  • Deliverables:
    Imagery and data will be delivered as agreed. Any additional edits or requests beyond the original scope may be subject to extra charges.

  • Payment Terms:
    Payment is due within 14 days of the invoice unless agreed otherwise. Late payments may attract interest as per the Late Payment of Commercial Debts Act.

  • Cancellations:
    Cancellations with less than 24 hours’ notice may incur a 25% fee. Weather-related cancellations are exempt from this.

  • Ownership and Use:
    All imagery and footage remain the property of Drone Hawk until payment is made in full. Once paid, the client has a licence to use the content as agreed. Any resale or redistribution requires our written consent.

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